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FAQs
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How long will my delivery take?As we are currently operating on an open window we cannot give you a specific time when your items will be delivered, however it's not to say we won't deliver within 15mins we just can't provide you with a definitive time scale. Having said that if you message us directly we'll be able to give you a rough ETA.
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Where can I return my products?Lucky for you, we can collect your items within 24 hrs once refund/exchange as been requested as we are based on Towcester :) Please see our refund/return policy for further instructions.
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Can I pay for my items in cash?We do not accept cash, cards payments only.
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How long will you hold my personal information?To infinity and beyond (only joking) At Mini Munch, we take data protection seriously and are committed to safeguarding your personal information. We are registered with the Information Commissioner's Office (ICO) and strictly follow their guidelines to ensure compliance with the UK GDPR and Data Protection Act 2018. We handle your data responsibly, ensuring it is collected, stored, and processed securely. Your privacy is our priority, and we only use your information for its intended purpose. If you would like us to remove your personal details from our system, let us know and we'll remove your information from our database. For more details, please see our [Privacy Policy] or contact us with any questions.
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What if I have issues logging in?Please email us with your name and email address to Info@minimunch.co.uk and we'll get that sorted.
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Why isn't my location input working if I'm based in Towcester?It should allow you as we only deliver to Towcester but rest assured, email us straight away to info@minimunch.co.uk and we'll get that rectified.
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